Brief Review of Nimble CRM
Over a year ago we spoke with Jon Ferrara. CEO at Nimble. the up-and-coming CRM and sales platform for small teams. Nimble wasn’t much to look at back then. but a year is a long time in the world of software – long enough to gain 30 where to buy canada goose branta kensington cheap . 000 users. 2. 800 companies. and a host of new features canada goose branta kensington cheap . Pretty nimble of them if you ask us (get it canada goose branta kensington cheap 2015 .. ).
Last week saw the launch of Nimble 2. 0 and a paid version of the service (until now it has been entirely free). Without going into a full review. we want to show readers what the new Nimble is all about.
Everything in Nimble centers on contacts (hence the “C” in CRM). Like most CRMs. Nimble gives each contact and company their own page. capturing key information and providing a place for notes. tasks and deals. Unlike most CRMs canada goose branta kensington cheap . Nimble does a great job with this page. tabs. columns. and a few UI tricks make a huge amount of information available without cluttering the contact’s page real canada goose branta kensington cheap . It’s both elegant and functional.
Also of note is Nimble’s tight integration with social networks, real canada goose retailer in uk . See that box in the upper right. That lets you match profiles from social networks with the contact you’re viewing canada goose branta kensington cheap , canada goose chilliwack solde outlet . and it pulls over any potentially useful canada goose branta kensington cheap inexpensive . available information (contact info. status updates. etc). Sounds underwhelming at first. but having extensively demoed Nimble I can say it’s an impressive value-add. Just by matching a Linkedin profile with a lead. for example. I automatically get their (available) contact information. as well as insights from their status updates. all in one place. Nimble turns publicly available information into a tool I didn’t really have before. #veryimpressed
Nimble’s use of social platforms goes beyond matching contacts with social profiles. Click the “Social” tab in the upper left and you’ll see a Hootsuite-like social media dashboard. This view aggregates all of your social profiles. giving a horizontal view of all your (social) networks canada goose womens styles store . You can send messages here. manage twitter lists and facebook pages. and even add contacts straight from your stream (pretty cool canada goose jacket sale women . if you think about it). Social media dashboards have been doing this kind of thing for years – again. think Hootsuite. Tweetdeck or Crowdbooster – but we’ve never seen such tight integration in a CRM.
Obviously. the relevance of social media channels depends on the business (and the sales team), canada goose womens coats on sale outlet store . Nimble is betting that those channels will be increasingly important for small business sales – as our services page should tell you. we’re certainly betting with them buy canada goose banff parka outlet online .
For all its innovation. Nimble is still a young product. “Deals” – the device by which Nimble manages sales opportunities – are a bit incomplete. especially if you’re coming from a sales automation tool like Capsule or Salesforce. Specifically canada goose sale nederland outlet . we’d love to see more reports (well. any reports) and the ability to sort deals by date cheap doudoune canada goose .
Other issues involve permissions (you can’t grant users granular view/modify permissions). lack of integrations (where’s my Gmail widget. ) and zero options for templates or workflow automation. In the big picture. it’d be nice to see Nimble move into integrated project management – what are we to do when we win a deal discount canada goose men's hybridge lite hooded down jacket . Create silos and move to another system.
At the end of the day canada goose branta kensington cheap . though. Nimble is doing some very cool things. We love the exceptional UI and the innovative work with social ne.
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